oday we wanted to talk about a topic that’s always kind of squishy and discomforting for makers: when should I go to the expense and effort of sending samples?

Now, this is a topic with a lot of different approaches and opinions. Every maker is different, every store has different requirements, and there are no hard and fast rules. But today we’re sharing two simple perspectives that might help take the pressure off -- while also helping your products to rest happily on new stores’ shelves.

In the last few weeks, we’ve shared a bit about how to reframe rejections and what that bewildering email from a store owner might actually mean.

And this week we want to share the big outreach mistake that most makers make. When it comes to outreach to stores, many people take “no’s” simultaneously TOO seriously and not seriously enough. On one hand, most people are way too emotionally reactive about getting no's. Each silence or negative reaction causes a tailspin of fear and desperation.

Over the next several weeks we will be writing several posts in response to what we have been hearing from the makers that we work with around putting yourself out there, rejection, what silence means, and the key mistake most makers make when sharing their work. 

Time after time we have heard stockists say that the biggest factor in determining if they are going to order from a new maker is if they feel that the product is right for them. The sooner you are able to help them see the beauty of what you have made, the better -- and since some of them won’t make it to your website, you need to help them out.

Liz Sieber’s stores are simultaneously super-friendly and exquisitely curated and designed. Walking into Omoi Zakka or Sieber’s new store, Select Shop 215, feels like stepping into a story that unfolds shelf by shelf. The gorgeously practical is nestled next to the outrageously creative -- and it’s all with a consistent voice and point of view. Handmade goods sit alongside Japanese imports; luxurious splurges and economical little items both have their spots. It’s the kind of place that is as inspiring as any museum, but also so accessible and welcoming that you feel instantly at home. 

Over here at Wholesale In a Box, we’re really passionate about something we call “Penguin Tactics.” Penguin Tactics is our name for when a maker does something bold, remarkable, generous, and beautiful to connect with a store or customer. We named these incredible little acts of connection “Penguin Tactics” because of something that our friends at the Unreasonable Institute do.

The past week has been incredibly inspiring. We’re hearing makers across the country say, “I am ready to take my business to the next level. It’s game time!” And not to sound sappy, but that is the sound of a person who has a dream and is ready to do the work to claim it -- and that is what gets us up in the morning.

Last week, we ducked into Moon and Arrow from a cold rain and tucked our umbrellas by the door. As always, we felt like we’d entered a palpably distinct space. Lights sparkle off glass and bronze and scents waft over lovingly made displays. There are tea towels by Native Bear nestled near jewelry by Forge and Finish, by a rack of vibrant vintage, alongside pouches by Peg and Awl.

If you’re a maker who is cultivating relationships with stores, it can feel discouraging. The fact is, most seeds you sow don’t take root; and most retailers don’t respond to your emails.

The flip side (and the good news) is that if you do steady, thoughtful, consistent outreach to stores -- and if your product stands on its own -- you will get sales.

Last Sunday, Marci of the famed store Lula Mae in California, was up until the late hours of the night swapping out Halloween skulls for stuffed bears with reindeer antlers. Like many store owners, Marci is in a mad dash to get things set up and unpacked for the holidays.

As someone who loves working on my own business projects, connecting with advisors, customers, and partners is a huge part of my life. So reaching out to people -- and then following up -- is also essential. 

By the time you actually email a store, you've invested thousands of hours in everything that went into that email.  You've painstakingly selected the fibers, metals, paper or fabrics that make up your products. You've imagined and sketched and brainstormed to come up with the designs. You've spent hundreds of hours making your products, dozens creating a linesheet, you've invested in Wholesale In a Box, you've composed a heart-felt and personalized email.